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Complaints

Who can complain?

Anyone who uses H1 Healthcare Solutions Ltd services can make a complaint. If you need help making your complaint, H1 Healthcare can provide you with this or you may choose someone else to help.

How do I complain?

If you are unhappy with our services, you can talk about the problem with the Nurse Manager of that service who is required to inform Managing Director of every complaint. Complaints can often be dealt with by an immediate explanation, change in practice or apology. H1 Healthcare hope that in most situations this approach will be adequate.


If you would like to raise a complaint you can either download and submit our complaints form or complete the online form below.

DOWNLOAD COMPLAINTS FORM

Form ID:2366